video terms and conditions
The agreement is between the client who is named, hereinafter referred to as the “Client” and C I Media, hereinafter referred to as the “Videographers”
General & Payment Terms
A written or verbal booking and receipt of the deposit confirms the client booking with the videographer
For new clients, we require prepayment in full. A 50% deposit is required to hold your preferred date, the remaining amount is due no later than 48 hours prior to the shoot date
For existing clients, a 50% deposit is required before commencing the project. This deposit is non-refundable, but can be held for up to three months in credit towards another project
The remaining fee is due on acceptance of the video draft, prior to the finalised video being released. If this is not paid, the videographers reserve the right to withhold your video until all debts are paid. In the event that any monies are outstanding, a late fee of 5% will be charged per month or part month overdue
All prices shown do not include GST. GST will be added at the time of invoicing
When there is the inclusion of a professional voice over, any alterations requested to the voice over after it has been confirmed, will incur additional charges
Changes to any graphic or visual elements after confirmation of the final video is accepted with incur additional charges
Re-shoots due to information not provided by you to the videographers will incur additional charges
Your video will be filmed and produced based on a brief provided to the videographers or a video strategy written by the videographers
Travel within a 30km radius of Cathedral Square in Christchurch is included in our package prices. For locations based outside of this area, a travel fee will be added to the booking
Cancellation: Should the client cancel the videographers services, the following applies
Within seven days of the filming date - the full payment is not-refundable
Between one month and seven days before the filming date - the deposit amount (or 50% of the prepaid amount) is non-refundable
Prior to one month before the filming date - the deposit amount (or 50% of the prepaid amount) can be transferred to another date
If the videographers are too ill or become injured and cannot supply the services as agreed, the videographers will do their best to provide a replacement videographer or reschedule the filming date. If a replacement or alternative date cannot be found, any monies paid by the client will be refunded. The videographers cannot be held liable for any losses incurred due to illness or injury.
Inclusions:
The clients consent to happily cooperating and communicating to achieve the best possible result. The videographers accept no liability for anything not captured if they were not made aware of it in advance
Where aerial filming is included, we will STRICTLY only fly our drone in areas where we can legally and safely do so. Permissions must be gained at least 48 hours prior to the commencement of filming
The copyright of raw footage and photos remains with the videographers. Raw footage and photos will not be released. This protects the clients from unedited footage falling into the hands of inexperienced editors
The clients grant the videographers consent to use their video footage for promotional purposes
If there are adverse weather conditions on the day of filming, the videographers will do their upmost to continue filming as best as they can. However, professional camera equipment has limitations in bad weather. The videographers may contact you prior to the day of filming to arrange an alternative date
The videographers are professional editors. They will produce the clients final video and photos in a professional and creative way as per their editing style. If you have specific editing requests, please ensure these are conveyed to the videographers PRIOR to confirming your booking as this may incur additional charges and can impact on the filming style
live streaming terms and conditions
The agreement is between the client who is named, hereinafter referred to as the “Client” and C I Media, hereinafter referred to as the “live streamers”
General & Payment Terms
A written or verbal booking and receipt of the deposit confirms the client booking with the live streamers
Full payment is required before commencing the event
All prices shown do not include GST unless stated. GST will be added at the time of invoicing
Your video will be filmed and produced based on a brief provided to the live streamers
Travel within a 30km radius of Cathedral Square in Christchurch is included. For locations based outside of this area, a travel fee will be added to the booking
Cancellation: Should the client cancel or postpone the live streaming services, the following applies:
Within fourteen days of the event date - the full payment is not-refundable, but can be held for up to six months in credit towards another event
Prior to fourteen days before the event, payment is fully refundable
If the livestreamers are too ill or become injured and cannot supply the services as agreed, the livestreamers will do their best to provide a replacement. If a replacement cannot be found, any monies paid by the client will be refunded. The livestreamers cannot be held liable for any losses incurred due to illness or injury
Inclusions:
The clients consent to happily cooperating and communicating to achieve the best possible result. The live streamers accept no liability for anything not captured if they were not made aware of it in advance
The clients grant the live streamers consent to use their video footage for promotional purposes (except in the case of sensitive content & funerals)
The live streamers are professional editors. They will produce the clients final video and photos in a professional and creative way as per their editing style. If you have specific editing requests, please ensure these are conveyed to the live streamers PRIOR to confirming your booking as this may incur additional charges and can impact on the filming style
Requirements:
Good quality live streaming works best with high-speed, reliable, wired internet access. If this is not available, the live streamers cannot guarantee the quality of the live stream.
In the event of technical problems, the footage from the live stream is saved as a backup file and will be loaded online for viewers to watch after the event
For events which have audio equipment supplied by an AV supplier, the livestreamers’ will require an audio feed from the mixing desk. The livestreamers cannot be held responsible for problems with audio on the livestream which is being provided by an external supplier
We require an indoor venue for live streaming, or covered, waterproof outdoor setting if it is raining
We cannot be held liable if streaming is muted due to copyrighted music being broadcast at your event, but will do everything we can to avoid this occurring
photography terms and conditions
This agreement is between the client who is named, hereinafter referred to as the “Client” and C I Media, hereinafter referred to as the “photographers”
General & Payment Terms
We require prepayment in full. A 50% deposit is required to hold your preferred date, the remaining amount is due no later than 48 hours prior to the shoot date
A written or verbal booking and receipt of the deposit confirms the client booking with the photographer
In the event that any monies are outstanding, a late fee of 5% will be charged per month or part month overdue
All prices shown do not include GST. GST will be added at the time of invoicing
Re-shoots due to information not provided by you to the photographers will incur additional charges
Your photos will be captured based on a brief provided to the photographers
Travel within a 30km radius of Cathedral Square in Christchurch is included in our package prices. For locations based outside of this area, a travel fee will be added to the booking
Cancellation: Should the client cancel the photographers services, the following applies:
Within seven days of the shoot date - the full payment is not-refundable
Between one month and seven days before the shoot date - the deposit amount (or 50% of the prepaid amount) is non-refundable
Prior to one month before the shoot date - the deposit amount (or 50% of the prepaid amount) can be transferred to another date
If the photographers are too ill or become injured and cannot supply the services as agreed, the photographers will do their best to provide a replacement photographer or reschedule the shoot date. If a replacement or alternative date cannot be found, any monies paid by the client will be refunded. The photographers cannot be held liable for any losses incurred due to illness or injury.
Inclusions:
The clients consent to happily cooperating and communicating to achieve the best possible result. The photographers accept no liability for anything not captured if they were not made aware of it in advance
Where aerial photography is included, we will STRICTLY only fly our drone in areas where we can legally and safely do so. Permissions must be gained at least 48 hours prior to the commencement of filming
The copyright of raw images remains with the photographers. Raw images will not be released. This protects the clients from unedited images falling into the hands of inexperienced editors
The clients grant the photographers consent to use their images for promotional purposes
If there are adverse weather conditions on the day of shooting, the photographers will do their upmost to continue shooting as best as they can. However, professional camera equipment has limitations in bad weather. The photographers may contact you prior to the day of shooting to arrange an alternative date
The photographers are professional editors. They will produce the clients final photos in a professional way as per their editing style. If you have specific editing requests, please ensure these are conveyed to the photographers PRIOR to confirming your booking as this may incur additional charges and can impact on the photography style